Purpose


Through the activation process, you convert the Artlantis trial version into a fully commercial license. The serial number will unlock the time-bomb protection of the trial and make it run without time limit on the same computer. 


The Artlantis serial number is transferable as many times you need. If you wish to use Artlantis on a different computer, first you need to deactivate your license on your present computer and thus, release the serial number for a new activation. 


Requirements

  • A specific Artlantis serial number composed of two groups of numbers of six digits each. The two groups are separated by a dash line. 

  • The Artlantis trial version installed on the admin session of your computer  

  • Administrator rights over the computer

  • Good internet connection because Artlantis has to connect to the Abvent activation server

  • Depending your personal security circumstances may temporary disable the firewall and antivirus 

  • In certain cases, on Windows computers, you may need to temporary disable the UAC (User Account Control) and restart your machine. After activation, the UAC can be activated again.
    (For more info on disabling the UAC on your computer, please read:

http://windows.microsoft.com/is-is/windows-vista/turn-user-account-control-on-or-off



1/ The activation process


The evaluation period of the Artlantis trial version lasts 30 days. After it expires, you can open the License Manager at any time and activate.

Note: The activation can be done at any moment of the trial period as well. All you need to do is to launch the License Manager from the Artlantis menu / License...


When launched, Artlantis will check automatically for an Internet connection.

Click on Activate to open the License Manger: 


Choose activate again and enter your serial number. 


After validation, you'll receive a confirmation about the successful activation. 


Now you are ready to open Artlantis and start your work. 


3/ The deactivation process 

 - Make sure that your internet connection is on. 

- Open the License Manager of Artlantis: Artlantis menu - License Manager. The dialog will show that your serial number is active on your computer. 


- Click on the Deactivation and confirm again. 


A message will confirm you the successful deactivation.



3/ Potential Issues


1/ After several trials, your activation is still unsuccessful. 


Error message: License is invalid.


In this case check your internet connection and assure free access to Artlantis. You may need to do the following: 


On Windows: 

Allow Artlantis in your firewall or proxy and exclude the following path from your antivirus :
  • C:\Program Files\Artlantisx   
  • C:\Users\<user>\AppData\Roaming\Abvent_Artlantisx   
  • C:\Users\<user>\AppData\Local\Temp\Abvent   
  • C:\Users\Public\Documents\Abvent\Artlantis

Or disable the antivirus/firewall on your computer for the short period of the activation. 


On Macintosh: 

a/ In the System Preferences, Security and Privacy tab, check if the FileVault and Firewall are on. If they are, exclude Artlantis and its components like the License Manager from them 


b/ Add administrator privileges to Artlantis on your computer. Follow the steps from this article here


2/ When clicking to Activate button you may receive the following messages:

This means that your license is already in use. To activate the serial number on a new workstation, you must first deactivate it on the workstation currently using this serial number. You can then activate the serial number on a new workstation. Another solution is to purchase a new license at a reduced cost. Contact your reseller for more information.


3/ In case of hardware failure, your license cannot be deactivated. Please contact the Support Center and ask them for manual deactivation.


4/ The following message appears when you are trying to activate a wrong version: either an upgrade version either a different version of Artlantis.